Terms of Use

These terms are the agreement between you and Nafroo, based in Singapore for using the Nafroo app and nafroo.com. Please read them together with our Privacy Policy. By creating an account or using Nafroo, you accept these terms. If you don’t accept them, please don’t use Nafroo.

01What Nafroo is

Nafroo reads food labels and photos of dishes, checks them against the food profile you set, and helps you keep track of calories and water. It uses AI to do this.

Nafroo is in early access: we are testing it on Android before it launches on Google Play, and features may change along the way.

02Who can use Nafroo

You must be at least 13 years old to use Nafroo. If you are under the age of adulthood where you live, you need permission from a parent or guardian, and they accept these terms for you.

03Your account

• Give us accurate information, and keep your password and sign-in codes to yourself.
• You are responsible for what happens on your account. Please don’t share it.
• Your account can be signed in on one device at a time.
• If you think someone else is using your account, email support@nafroo.com straight away.

04Plans, free trial and payments

• Free trial: every new account can start one 3-day free trial with all Premium features, and you don’t need a card to start it.
• Payments aren’t available yet. When they are, you will buy plans through Google Play or the App Store. The store handles billing, renewals, cancellations and refunds under its own terms, and you will see the final price, in your currency and with any taxes, before you pay.
• Until then, nothing is charged. During early access, we may also give plans to testers for free.
• We may change prices or plan features. We won’t change the price of a plan you have already paid for without telling you first, and you can cancel before a new price applies.

05AI results and your health

• Nafroo uses AI, and AI can be wrong. It can misread a label, miss an ingredient, or get a dish or a calorie count wrong. Recipes and labels also change.
• Always check the pack yourself before you eat something, especially for allergies, intolerances and your diet.
• Nafroo is not medical, dietary or nutrition advice, and it doesn’t replace a doctor or dietitian. If you have an allergy or a health condition, follow your doctor’s advice.
• Calorie and nutrient targets are estimates from published methods. Talk to a health professional before making big changes to what you eat or your weight.
• In an emergency, contact your local emergency services.

06Using Nafroo fairly

Please don’t:

• use Nafroo to break the law or anyone else’s rights;
• upload photos or text that are illegal or harmful, or that you don’t have the right to share;
• add someone to a family profile unless you are allowed to share their details;
• try to get into accounts, data or systems you are not allowed to, or test or break our security;
• copy, scrape, resell or reverse-engineer the app or its results, or get around plan limits;
• overload the service, or use bots or scripts to send scans;
• pretend to be someone else.

07Your content

Your photos, food profile and logs belong to you. You give us permission to store and process them, and to send them to our service providers, only as needed to run Nafroo for you, as described in our Privacy Policy. This permission ends when you delete the content or your account, except for the records listed in the Privacy Policy.

If you send us ideas or feedback, we may use them without owing you anything.

08Our content

The Nafroo app and website, the Nafroo name and logo, Plum the mascot, and our designs and text belong to Nafroo. We give you a personal, non-transferable permission to use the app for your own non-commercial use, under these terms. Product and brand names that appear in scans belong to their owners.

09Other services

Nafroo works with other services, such as Google sign-in now and Google Play and the App Store later. Links in the app can open other websites. Those services have their own terms, and we are not responsible for them.

10Ending your use

You can stop using Nafroo at any time, and ask us to delete your account on the Delete my account page.

We may suspend or close an account that seriously or repeatedly breaks these terms, or that puts other people or Nafroo at risk. Where we reasonably can, we will tell you why first and give you a chance to put it right. We may also change or stop parts of the service. If we shut Nafroo down, we will give you reasonable notice.

11Disclaimers

We work hard to keep Nafroo accurate and running, but we provide it “as is” and “as available”. To the extent the law allows, we don’t promise that Nafroo will always be available or free of errors, or that its results will be correct or complete. Nothing in these terms takes away rights you have under consumer law that can’t be excluded.

12Limits on our liability

To the extent the law allows:

• we are not liable for indirect losses, or losses that were not reasonably foreseeable, such as lost profits or lost data; and
• our total liability to you for any claim about Nafroo is limited to the greater of the amount you paid us for Nafroo in the 12 months before the claim, or 50 US dollars.

These limits don’t apply where the law doesn’t allow them, for example to death or personal injury caused by our negligence, or to fraud.

13Changes to these terms

We may update these terms as Nafroo grows, for example when payments open. We will change the date at the top, and for important changes we will tell you in the app or by email before they apply. If you keep using Nafroo after that, the new terms apply. If you don’t agree, you can stop using Nafroo and delete your account.

14Problems and contact

If something goes wrong, email support@nafroo.com and we will try to sort it out with you first.

These terms are governed by the laws of Singapore, and disputes are heard in the courts of Singapore, without affecting mandatory consumer rights where you live.